f677 Privacy Policy — How We Handle Your Personal Data
At f677, your privacy is taken seriously. This policy explains exactly what data we collect, why we collect it, how it is stored securely, and what your rights are as a player on our Bangladesh-focused platform.
Introduction
This Privacy Policy ("Policy") describes how f677 (accessible at f677.app) collects, uses, stores, and discloses personal information provided by users of the f677 platform. This Policy applies to all visitors and registered account holders who access f677 from Bangladesh or any other location where the platform is available. By using f677, you acknowledge that you have read this Policy and consent to the collection and use of your information as described herein.
f677 is committed to handling personal data with care, transparency, and in accordance with internationally recognised data protection standards. We collect only the data that is necessary to deliver our services, verify your identity, process your transactions, and keep your account secure. We do not sell your personal data to any third party for marketing purposes.
Your personal data is encrypted in transit using SSL technology and stored securely. f677 will never sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
Our Privacy Commitments at a Glance
SSL Encryption
All data transmitted between your device and f677 is protected with SSL encryption. Your login credentials and payment details are never sent in plain text.
No Data Selling
f677 does not sell, rent, or trade personal data to advertisers or marketing companies. Your information stays within f677 and its essential service partners only.
Access Your Data
You have the right to request a copy of all personal data f677 holds about you. Submit your request via email to [email protected] and we will respond within a reasonable timeframe.
Right to Deletion
Subject to legal retention requirements, you may request deletion of your personal data by contacting our support team. Account closure requests are also processed through the same channel.
Secure Storage
Personal data is stored on secured servers with access controls, firewalls, and regular security audits. Only authorised f677 personnel with a legitimate operational need may access player data.
Contact Us Anytime
For any privacy-related question or request, contact [email protected]. Our team is available 24/7 and will handle your query confidentially and promptly.
1. Information We Collect
f677 collects personal information through three main channels: information you provide directly during registration and account activity, information generated automatically through your use of the platform, and information received from trusted third-party partners where necessary to deliver our services.
SECTION 1.1
Information You Provide Directly
When you register an account with f677 or update your profile, you provide us with the following categories of personal information:
- Full legal name, date of birth, and gender (as required for age verification and KYC compliance).
- Bangladesh mobile phone number and email address used for account communications and two-factor authentication.
- Payment method details, including the mobile wallet number (bKash, Nagad, or Rocket) associated with your account for deposits and withdrawals.
- Identity verification documents submitted during KYC review, such as a National ID card, passport, or other government-issued identification.
SECTION 1.2
Automatically Collected Information
When you use the f677 platform, certain technical data is collected automatically. This data is used to deliver the service, detect fraud, and improve platform performance. It includes:
- Device information: device type, operating system version, browser type and version, and screen resolution.
- Network data: IP address, internet service provider, and approximate geographic location derived from IP address (country and city level only).
- Session data: pages visited, time spent on pages, game sessions played, bet amounts placed, and interaction patterns within the platform.
SECTION 1.3
Information from Third Parties
f677 may receive limited personal data from third-party partners in specific circumstances: from payment processors (bKash, Nagad, Rocket) to confirm transaction status; from identity verification service providers during KYC checks; and from fraud prevention and anti-money-laundering service providers as required by our compliance obligations. f677 only requests the minimum data necessary from these partners and does not use this data for any purpose beyond that which is described in this Policy.
2. How We Use Your Information
f677 uses the personal information it collects only for purposes that are directly related to delivering, improving, and securing the f677 service for players in Bangladesh. The specific purposes for which we use your data are set out below.
PURPOSE 2.1
Account Creation and Service Delivery
Your personal data is used to create and manage your f677 account, process your deposits and withdrawals via bKash, Nagad, and Rocket, deliver game results and betting outcomes to your account, communicate account-related information such as transaction confirmations and security alerts, and provide customer support when you contact our team.
PURPOSE 2.2
Identity Verification and Compliance
f677 uses your personal data to verify that you meet the minimum age requirement of 21 years, to conduct KYC identity verification as required, to comply with anti-money-laundering (AML) and fraud prevention obligations, and to detect and prevent unauthorised account access, fraudulent transactions, and other prohibited activities as set out in our Terms & Conditions.
PURPOSE 2.3
Platform Improvement and Security
Automatically collected technical data is used to monitor platform performance, identify and resolve technical issues, optimise the delivery of games and content for different device types and network conditions common in Bangladesh, and to identify and block security threats, bot activity, and suspicious access patterns.
PURPOSE 2.4
Responsible Gaming Monitoring
f677 uses account activity data to monitor for patterns that may indicate problem gambling behaviour, in order to provide appropriate responsible gaming interventions such as automated alerts, support referrals, or account restrictions. This use of data is in the direct interest of player wellbeing and is part of f677's commitment to responsible gaming as set out in our Responsible Gaming Policy.
3. Sharing Your Information
f677 does not sell your personal data. We share personal information with third parties only in the limited circumstances described below. In all cases, data is shared only to the extent necessary for the specific purpose.
SECTION 3.1
Payment Processors
To process your deposits and withdrawals, f677 shares the minimum necessary transaction data with bKash, Nagad, and Rocket. This data is limited to what is required to complete and record the transaction. f677 does not store full mobile wallet PINs or authentication credentials — these remain within the payment provider's secure systems at all times.
SECTION 3.2
Identity Verification and Compliance Partners
f677 works with third-party KYC and AML compliance service providers to verify player identities and meet our legal obligations. These partners receive only the data required to perform the specific verification task. They are contractually prohibited from using this data for any other purpose and are bound by data protection agreements consistent with international standards.
SECTION 3.3
Legal and Regulatory Disclosure
f677 may be required by law, court order, or regulatory authority to disclose personal data in specific circumstances. Where legally required, f677 will comply with such obligations. Where legally permissible, f677 will notify affected account holders of any such disclosure requirement before complying.
4. Cookies and Tracking Technologies
f677 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraud, and understand how players interact with different areas of the site. Cookies are small text files stored on your device by your browser when you visit f677.app.
SECTION 4.1
Types of Cookies Used
f677 uses the following categories of cookies:
- Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the service.
- Analytics cookies: used to understand how players navigate and use the platform so we can identify performance issues and improve the user experience. These cookies collect anonymised aggregate data only.
- Fraud prevention cookies: used to detect unusual account activity, identify bot behaviour, and flag suspicious login patterns. These cookies are an essential part of our account security infrastructure.
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the f677 platform, including the ability to log in and place bets.
5. Data Security
f677 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and f677 servers, encrypted storage of sensitive personal and financial data at rest, role-based access controls ensuring that only authorised personnel can access player data, regular security testing and vulnerability assessments of the platform infrastructure, and automated fraud detection systems that monitor for abnormal account activity in real time.
While f677 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that affects your personal information, f677 will take immediate steps to contain the breach, assess its impact, and notify affected users as soon as reasonably practicable.
f677 will never ask you for your bKash, Nagad, or Rocket PIN via email, live chat, or any other channel. If you receive any communication claiming to be from f677 and asking for your payment PIN or account password, treat it as fraudulent and report it immediately to [email protected].
6. Data Retention
f677 retains personal data for as long as your account remains active and for a period thereafter as required to meet our legal, regulatory, and compliance obligations. For registered account holders, this means that your account data — including identity verification records, transaction history, and communication logs — will typically be retained for a minimum of five years following account closure, in accordance with standard AML and financial record-keeping requirements.
Where personal data is no longer required for any legitimate purpose, f677 will securely delete or anonymise the data so that it can no longer be associated with any individual. You may request early deletion of your data by contacting [email protected], subject to our legal retention obligations.
7. Your Rights Over Your Personal Data
As a user of f677, you have a number of rights in relation to the personal data we hold about you. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account username.
RIGHT 7.1
Right of Access
You have the right to request a copy of all personal data that f677 holds about you. Upon receipt of a valid access request, f677 will provide you with a structured summary of your personal data within a reasonable timeframe. This includes your account registration details, transaction history, KYC documentation references, and any communication records associated with your account.
RIGHT 7.2
Right to Rectification
If any personal data f677 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or phone number) directly through your account settings. For changes to identity information or KYC records, please contact our support team.
RIGHT 7.3
Right to Erasure
Subject to applicable legal retention requirements, you have the right to request that f677 delete your personal data. f677 will action such requests where there is no overriding legal obligation to retain the data. Please note that certain records — such as transaction histories and KYC verification documents — may be required to be retained for regulatory compliance purposes for a minimum period following account closure even after a deletion request.
8. Children and Minors
f677 is strictly an adults-only platform. Players must be 21 years of age or older to register and use the f677 service. f677 does not knowingly collect personal data from individuals under the age of 21. If f677 becomes aware that personal data has been collected from a person under 21 years of age, that data will be immediately and securely deleted and the associated account will be closed. If you believe a minor has registered on f677, please contact us immediately at [email protected] so we can take appropriate action.
9. Changes to This Privacy Policy
f677 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. Where changes are material — for example, a change in how we use your data or a new category of data sharing — f677 will make reasonable efforts to notify registered account holders by email or in-platform notification prior to the change taking effect. Your continued use of f677 following publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
10. Contact and Privacy Queries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how f677 handles your personal information, please contact our support team. You can reach us by email at [email protected] with the subject line "Privacy Query" or "Data Rights Request". Our support team is available 24 hours a day, 7 days a week. We will acknowledge your request promptly and aim to provide a full response within a reasonable timeframe.
Ready to Play at f677?
Your data is protected. Your experience is our priority. Explore cricket betting, live casino, slots, and more — all from your phone, right here in Bangladesh.
Explore f677 Casino Read Our FAQ